Scope
This Privacy Policy applies to the websites, online stores, forms, membership programs, submissions, booking pathways, communications, and digital services operated by NVCreations, LLC, doing business as Red Dirt & Road Sodas (“RD&RS,” “we,” “us,” or “our”).
This includes services available through RedDirtAndRoadSodas.com, rd-rs.com, and other RD&RS pages or forms that link to this Policy.
This Policy does not control the independent privacy practices of Shopify, Google, Klaviyo, Spotify, Apple, Bandsintown, Band2G, Playola, social networks, payment processors, or other third-party services.
Information We Collect
We may collect information that you provide directly, information generated through your use of the site, and information obtained from public or authorized third-party sources.
Contact and communication information
- Name, email address, phone number, and mailing address
- Messages, support requests, feedback, and inquiries
- Newsletter subscriptions and communication preferences
- Information submitted through contact forms, consultation requests, and suggestion forms
Membership and intake information
- Membership type, status, and purchase information
- Artist, band, venue, podcast, business, and primary contact details
- Manager, talent buyer, referral, platform, and partner contact information
- DSP links, social links, websites, calendars, RSS feeds, Shopify stores, and ecommerce information
- Membership preferences, service interests, and requested benefits
Purchases and transactions
- Products, memberships, quantities, and order history
- Billing and shipping contact information
- Cart details, order attributes, and fulfillment status
- Information relating to refunds, returns, disputes, and customer service
Payments are processed through Shopify and its payment partners. RD&RS does not ordinarily receive or store your complete payment-card number or card security code.
Submissions and profile information
- Music, artwork, photos, biographies, and press materials
- Artist, venue, podcast, event, release, and merchandise information
- Booking details, service requests, session requests, and supporting materials
- Information you authorize us to publish on an RD&RS profile, story, playlist, directory, or marketplace
Technical and usage information
- IP address, browser, device, and operating system
- Pages viewed, referring pages, links clicked, and general interaction data
- Cookies, local storage, session identifiers, and similar technologies
- Security, diagnostic, performance, and error information
Public and third-party information
We may collect publicly available or authorized information from music platforms, artist websites, venue websites, podcast platforms, event services, social media, ecommerce stores, partners, and other public sources to create or maintain RD&RS listings and profiles.
Please do not submit government identification numbers, account passwords, complete payment-card information, medical information, or other highly sensitive information unless we specifically request it for a legitimate purpose.
How We Use Information
We may use information to:
- Operate, maintain, personalize, and improve RD&RS
- Process purchases, memberships, and fulfillment
- Review and administer artist, fan, venue, and podcast memberships
- Build and maintain profiles, directories, playlists, stories, maps, and marketplace listings
- Respond to inquiries, submissions, booking requests, and support needs
- Coordinate approved referrals, trials, integrations, services, and membership benefits
- Deliver newsletters, updates, offers, and community communications
- Analyze site performance, usage, audience interests, and technical issues
- Prevent fraud, abuse, security incidents, and unauthorized activity
- Enforce our Terms, protect legal rights, and comply with applicable law
Public Profiles and Submissions
RD&RS is a public-facing music, culture, community, and discovery platform. Information submitted for an artist, venue, podcast, product, release, story, playlist, event, or public profile may be displayed publicly.
Public information may include names, photos, biographies, social links, streaming links, websites, merchandise, calendars, contact channels intended for business use, and other promotional information.
Do not submit personal information that you do not want made public. You are responsible for confirming that you have authority to provide information about another person, business, artist, band, venue, or podcast.
You may request correction or removal of eligible profile information by contacting us. Some information may remain in backups, transaction records, legal records, or archived materials where retention is reasonably necessary.
Data Retention and Security
We retain information for as long as reasonably necessary to provide services, maintain memberships and profiles, complete transactions, administer partner benefits, resolve disputes, enforce agreements, maintain business records, and satisfy legal obligations.
Retention periods may vary based on the type of information, the nature of the relationship, legal requirements, security needs, and whether information is part of a public profile or completed transaction.
We use reasonable administrative, organizational, and technical safeguards designed to protect information. However, no online transmission, platform, database, or storage system can be guaranteed to be completely secure.
Your Choices and Privacy Rights
Communication choices
You may unsubscribe from marketing emails by using the unsubscribe or preference-management link included in the email. We may still send transactional, membership, purchase, service, or legally required communications.
Privacy requests
Depending on where you live and which laws apply, you may have the right to:
- Confirm whether we process your personal information
- Access personal information associated with you
- Correct inaccurate personal information
- Request deletion of eligible personal information
- Obtain a portable copy of certain information you provided
- Opt out of eligible targeted advertising, sale, or qualifying profiling
- Appeal the denial of an eligible privacy request
Submit a request by emailing hello@reddirtroadsodas.com with the subject line “Privacy Request.”
We may need to verify your identity, authority, or connection to the requested information. Authorized agents may submit requests where permitted by law, subject to appropriate verification.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
Children’s Privacy
RD&RS is not directed to children under 13, and we do not knowingly collect personal information online from children under 13.
If you believe a child has provided personal information without appropriate authorization, contact us so we can review and address the information.
Purchases, memberships, business submissions, and binding agreements should be completed by an adult or with the involvement and permission of a parent or legal guardian.
Third-Party Services and Links
The site may display, embed, or link to third-party platforms, stores, artists, venues, podcasts, calendars, event services, streaming services, social networks, and partner websites.
Your interaction with those services is governed by their own terms, policies, and security practices. RD&RS does not control and is not responsible for the independent privacy practices of third parties.
Information you choose to make public through Spotify, Apple Music, YouTube, Bandsintown, social media, ecommerce stores, websites, or similar services may remain available through those services even if it is removed from RD&RS.
Changes to This Policy
We may update this Privacy Policy as RD&RS evolves, our practices change, or legal requirements are updated.
The revised Policy will be posted on this page with a new effective date. Material changes may also be communicated through the site, email, or another reasonable method.
Your continued use of RD&RS after an updated Policy becomes effective means the updated Policy will govern information collected after that date, subject to applicable law.
Contact Us
Questions, concerns, correction requests, or privacy requests may be directed to:
NVCreations, LLC
Doing business as Red Dirt & Road Sodas
Fort Worth, Texas, United States
hello@reddirtroadsodas.com